AI Agent Development
Intelligent agents can perform tasks autonomously, make decisions and interact with people.
AI Agent Strategy Consulting
Successful AI agent adoption starts with a well-defined strategy. Sush Labs gets up to speed quickly to ensure we understand your goals and can assess AI’s impact on your organisation. We also work alongside you to develop a long-term vision for AI adoption suited to your organisation’s capabilities and strategy.
Custom AI Agent Development
Sush Labs builds custom AI agents using natural language processing (NLP). Our AI can navigate complex decision-making processes.
Integration & Continuous Improvement
We ensure your AI agents integrate smoothly into your systems for minimal disruption and provide continuous improvement services to keep them updated and performing optimally.
Technical Capabilities
LLMs Utilisation
Sush Labs harnesses the power of large language models (LLMs) to enhance the capabilities of AI agents. By integrating LLMs, our AI agents can process and understand complex language patterns, enabling more accurate decision-making and more natural interactions with users. This technology is pivotal in developing AI agents that can adapt and learn from new information over time.
Scalability & Flexibility
Our AI agent solutions are designed with scalability and flexibility in mind. Whether you need to deploy AI agents across multiple platforms or scale them to handle increased workloads, Sush Labs’ solutions are built to grow with your organisation. We ensure that your AI agents are robust and flexible, capable of adapting to changing requirements.
Sush Labs has developed and deployed AI agents across a range of industries, each tailored to meet specific business challenges.
AI Transaction Categorisation
Personalised Spending Insights
Sush Labs developed an AI-powered transaction categorisation system that automates tagging and data enrichment for a banking solution. This AI solution improves user budgeting and financial planning by accurately categorising spending in real-time while also providing enriched data with logos and web links. The enhanced categorisation offers customers deeper insights, creating a more intuitive and engaging banking experience.
AML risk detection
Proactive Fraud Detection
To strengthen AML compliance, Sush Labs implemented an AI agent that monitors transactions for suspicious patterns, such as high-velocity or structured low-value transactions. This intelligent system reduces manual oversight, enhances risk detection, and enables quicker responses to potential AML threats, ensuring compliance while safeguarding customer assets.
GovPolicy AI Assistant
Intelligent Policy Guidance
In a proof-of-concept project, Sush Labs developed an AI assistant that uses natural language processing to answer customer queries based on government policies. By automating responses to policy-related questions, the AI assistant provides consistent and accurate information, improving service efficiency and allowing government staff to focus on complex cases.
AI Transaction Categorisation
Personalised Spending Insights
Sush Labs developed an AI-powered transaction categorisation system that automates tagging and data enrichment for a banking solution. This AI solution improves user budgeting and financial planning by accurately categorising spending in real-time while also providing enriched data with logos and web links. The enhanced categorisation offers customers deeper insights, creating a more intuitive and engaging banking experience.
Multi-Agent Architecture
We leverage state-of-the-art frameworks like LangChain and LlamaIndex to orchestrate a dynamic ecosystem of agents. This multi-agent architecture enhances task-solving capabilities, making it highly effective for addressing complex enterprise challenges.
Throughput
Enterprises require fast, efficient solutions. We optimise large language models (LLMs) for performance, focusing on reducing Time Between Tokens (TBT) and Time to First Token (TTFT), ensuring quicker responses and higher throughput for improved speed and outcomes.
Reduced Hallucinations
Our engineers employ advanced tuning techniques, such as Retrieval-Augmented Generation (RAG) and LoRA/Multi-LoRA, to minimise hallucinations—an inherent challenge with LLM inference—ensuring more accurate and reliable outputs.
Ready to explore the potential of AI agents for your organisation?
Get in touch with us today to explore how we can help.
AI agents represent the future of business automation, offering unprecedented opportunities to enhance efficiency, customer satisfaction and innovation. With Sush Labs’ expertise in AI agent development, you can transform your business operations and stay ahead of the curve.
Office
Auckland
Level 10
Generator
11 Britomart Place
Auckland CBD 1021
New Zealand
Office
Wellington
Generator
30 Waring Taylor Street
Wellington Central 6011
New Zealand
Office
Sydney
Tower 2 Darling Park
Level 16
201 Sussex Street
Sydney NSW 2000
Australia
Copyright © 2025 Sush Labs. All rights reserved.
Get in Touch
Talk to us about your next project